Using the Centre

North Herts Leisure Centre

We are planning to re-open but in order to maintain new regulations and keep everyone safe there will be some changes to how we operate, what is available and how you use the centre.

For Your Health and Wellbeing

  • Stay at home and self-isolate even if you only have minor symptoms such as; such as cough; headache; mild fever; Exercise cannot ‘sweat it out’

  • Regularly and thoroughly wash your hands with soap and water or alcohol-based hand rub to kill any viruses that may be on your hands.

  • Please make sure you have washed and / or sanitised your hands before entering your activity session. We have extra sanitiser stations around the centre but we also recommend that you bring your own.

  • Maintain a distance of at least 2 metres from other persons in case they or you cough or sneeze spreading the virus through droplets.

One Way System & Circulation Areas

  • A new one-way system is operating throughout the centre, please follow the arrows on the floor.
  • Please come ready to work out if you are able to as changing room space will be limited
  • Members Fitness changing rooms will be unavailable due to refurbishment works
  • Lockers will also be limited so please plan not to be able to use them
  • Showers will also be limited and consideration should be given to how you may be able to do this away from the centre
  • Toilet availability will be limited and due to the layout of our centre we ask that you co-operate with others on maintaining social distance. Please always wash your hands thoroughly.
  • If you do require lift access then only 1 person in the lift at any one time unless you are from the same household.
  • Please be aware due to operations staff maybe required to move along corridors in both directions


Using The Gym

  • Numbers will be controlled and you will not be able to just ‘swipe in’. If you haven’t booked online for your gym session you will have to register with reception to arrange your attendance.
  • In order to maintain fair usage sessions are 45mins for your activity.
  • The gym has been spaced out so that each station is at least 2 metres apart. To accommodate this, the gym has been re-arranged to maintain as much equipment as possible
  • Some gym equipment is in new parts of the centre / equipment spaced out
  • Please wipe down the machine / equipment before and after each use and replace any equipment back into its storage area. Only use paper towel to wipe the machines down.
  • Spotting and sharing of machines with those not from your household is not allowed so please be considerate to your fellow user over the time spent on a piece of equipment
  • Please bring your own mat if you wish to do any floor work



  • Please view the online booking of classes as the most accurate timetable of classes
  • Please check start times as these may change and do not enter the centre until 5 minutes before your class
  • Please book online for your class, we are restricted in numbers and booking upon arrival may result in you not being able to take part.
  • Please bring your own mat as these will not be available (and hand weights if possible)
  • To maximise space, some classes may be in a different space.
  • Classes have reduced in time to allow for cleaning and changeover, please make sure you clean your own equipment before and after each class.
  • Booking terms have changed for our re-opening.
  • The class programme will be reviewed weekly.


  • Upon re-opening only badminton will be available
  • Will not be hiring any equipment therefore you must bring your own equipment
  • If your activity is in the Sports Hall, you may experience noise (music and instruction) from exercise classes that have moved in to the hall.
  • Booking terms have changed for our re-opening and you can only book a maximum of 7 days in advance.
  • Other sporting activities will be reviewed on a weekly basis.



  • Numbers will be controlled and you will not be able to just ‘swipe in’. If you haven’t booked online for your Swim session you will have to register with reception to arrange your attendance.
  • Lane Swimming, family swimming sessions and Aqua Ed Swimming are the only activities running
  • In order to maintain fair usage sessions lane or family swimming sessions are 45mins long.
  • We advise customers to come beach ready and you must queue in the cafe before your session. You will be able to go into the swimming pool area 10 minutes before your sessions starts via the changing rooms. 
  • Lockers are £1, refundable.  
  • Lanes will be double width to accommodate 2m distance.
  • Booking is essential for lane or family swimming sessions.  
  • After your session, you have 15 minutes to shower and change before leaving the centre.

Booking a lane swimming session

Members can book lane swimming session online.

If you are a non member you can select a pay as you go membership 'Quick Add Adult' that allows you to book and pay for sessions up to 7 days in advance. Sign up to a Quick Add adult membership here 

Once you have a membership, you can also book lane swimming sessions using the SLL Lifestyles app which you can download from the app or google store. 

Booking a Family swimming session

Our family swimming sessions can be booked with our reception team in person or by calling 01462 679311. Please be aware that we are experiencing a high volume of calls. 

To avoid disappointment, please book your session in advance at reception where possible. 


  • AquaEd Weekday Evenings and Weekends, Customers will need to queue outside the centre and will be greeted by a member of staff who will guide you in. If your child is under 8 you will be allowed to stay on pool side or a holding area during your child’s swimming lessons. Parents of over 8s you will be required to wait in the carpark or join the AquaEd pick up queue also located at the front of the building. A member of the team will explain this on your arrival
  • AquaEd customers daytime during the week, you will enter the building as usual, there will be little change to your journey

Any customer observed not following the above code of conduct will be asked to leave the centre immediately by staff.

Note if you are showing any of the symptoms of COVID-19 such as cough, headache or mild fever, for your safety and for the safety of you friends and their families, please stay at home.

We look forward to seeing you all soon.

Contact Us

Baldock Road, Letchworth, Herts SG6 2ER

01462 679 311

Fitness Opening Times

Mon - Fri 6.00am - 10.00pm
Sat 8.00am - 7.00pm
Sun 8.00am - 9.00pm

Pool Opening Times

Mon 6.30am - 10.00pm
Tues - Fri 6.30am - 10.00pm
Sat 11.00am - 7.00pm
Sun 7.00am - 5.30pm
Christmas hours Please visit the link in the footer

Getting Here

North Herts Leisure Centre is a 25 minute walk from Letchworth Train Station. The bus route can be found here. Car parking is available next to the centre and there is also an additional car park called Norton Common next door during busy periods.

Working in partnership with North Herts District Council.